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Privacy statement of Customs Knowledge, last updated February 2025
At Customs Knowledge, safeguarding your privacy and maintaining the confidentiality of the information entrusted to us is of utmost importance. This privacy statement describes how we process your information in accordance with applicable privacy laws, including the General Data Protection Regulation (hereinafter: “GDPR”).
1. Processing of personal data
We process personal data (such as name, email address, telephone number and (IP) address) to ensure the smooth operation of our services. Your personal data will not be used for purposes other than those for which you initially provided the information, unless you have given specific consent or if it is necessary for Customs Knowledge to comply with legal obligations, professional standards or quality regulations, to optimize service quality, or to inform you about other services provided by Customs Knowledge.
2. Legal basis and purposes of processing
Privacy legislation, including the GDPR, allows for the processing of personal data if it is based on one of the legal grounds specified in the GDPR. If we process your personal data, it is based on one of the following legal grounds:
- Contractual obligation: when processing is necessary for the performance of a contract with you.
- Legitimate interest: to optimize our services and business operations.
- Consent: for certain data processing activities, such as newsletters and invitations. You may withdraw your consent at any time by sending an email to Customs Knowledge at info@customsknowledge.nl.
- Legal obligation: to comply with legal requirements, requests from authorities, and court orders.
3. Data security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is completely secure. We advise you to also take precautions to protect your personal information.
4. Data sharing and third parties
We do not share personal data with third parties (service providers who work for, on behalf of, or with us, and/or government authorities) unless it is necessary to fulfill your request, for our professional and legitimate purposes, or if required or permitted by law, professional standards, or quality regulations. Customs Knowledge may share personal data with third parties in the following cases:
- to fulfill your requests;
- for the registration of events organized by Customs Knowledge;
- to optimize and/or personalize content on our websites;
- to ensure efficient business operations;
- when required by law.
In all such cases, appropriate (processor) agreements have been established with the relevant third parties, or the processing involves a government authority, ensuring proper and secure data processing in accordance with applicable laws and regulations.
Customs Knowledge does not sell or provide personal data to third parties for their marketing purposes.
5. International data transfer
In some cases, your personal data may be transferred to and processed in countries outside the European Union (EU). We take appropriate measures to ensure that such transfers comply with applicable data protection laws.
6. Retention period
We retain your personal data for as long as necessary to achieve the purposes described in this privacy statement or until you withdraw your consent, or as long as legally required.
We will securely delete or anonymize personal data once it is no longer needed for the purposes for which it was collected or processed, or when you withdraw your consent, unless a longer retention period is legally required.
7. Your rights
You have the following rights regarding your personal data:
- Access: the right to request a copy of the personal data we hold about you.
- Correction: the right to correct inaccurate or incomplete data.
- Deletion: the right to have your personal data (partially) deleted under certain circumstances.
- Restriction: the right to restrict the processing of your data in specific situations.
- Data portability: the right to receive your data in a structured, commonly used format and transfer it to another data controller.
- Objection: the right to object to the processing of your data. However, this does not affect the lawfulness of processing carried out before you withdrew consent. If you withdraw your consent, we may no longer be able to provide certain products or services. We will inform you of this when you withdraw your consent.
You can submit a request to exercise these rights or file a complaint about data processing by emailing info@customsknowledge.nl. Additionally, in case of a complaint, you may contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
8. Changes to this privacy statement
We may update this privacy statement from time to time to reflect changes in our services or legal obligations. The most recent version will always be available on our website.
9. Contact information
If you have any questions or concerns about this privacy statement or our data practices, you can contact us via info@customsknowledge.nl.